phjiy Privacy Policy

1. Introduction

phjiy ("phjiy," "we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses our platform. This Privacy Policy describes how phjiy collects, processes, stores, and protects personal information in connection with the phjiy website, mobile platform, games, and all related services (collectively, the "Services").

This Privacy Policy applies to all registered users and visitors of phjiy, including players based in the Philippines. By registering a phjiy account or using any phjiy Service, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein.

This Privacy Policy should be read alongside phjiy's Terms & Conditions and Responsible Gaming Policy, both of which form part of the overall agreement between you and phjiy.

2. Personal Data We Collect

phjiy collects the following categories of personal data from players and visitors:

• Identity Data: Full name, date of birth, nationality, and government-issued identification details (e.g., Philippine passport, SSS ID, driver's license, PhilSys ID) collected during account registration and KYC verification.
• Contact Data: Email address, mobile number, and residential address (including city, province, and postal code within the Philippines).
• Account Data: Username, encrypted password, account preferences, communication preferences, and self-exclusion or responsible gaming settings.
• Financial Data: Payment method details (e.g., GCash account reference, PayMaya account reference, BPI, BDO, or Metrobank account details), transaction history, deposit and withdrawal records, and balance information. phjiy does not store full bank account numbers or card numbers directly — these are handled by our certified payment processors.
• Gaming Data: Game history, bet amounts, win/loss records, session durations, and game preferences across all phjiy products including slots, bingo, Jackpot Fishing, Dragon and Tiger, and live casino games.
• Technical Data: IP address, device type, browser type and version, operating system, screen resolution, time zone, and other technical identifiers collected automatically when you access phjiy.
• Usage Data: Pages visited, features used, links clicked, session timestamps, and navigation patterns within the phjiy platform.
• Communications Data: Records of your communications with phjiy's support team, including live chat transcripts, email correspondence, and feedback submissions.

3. How We Collect Your Data

phjiy collects personal data through the following means:

• Direct interactions: When you register a phjiy account, complete KYC verification, make a deposit or withdrawal, contact our support team, or participate in promotions.
• Automated technologies: When you access phjiy, we automatically collect Technical Data and Usage Data through cookies, web beacons, server logs, and similar tracking technologies.
• Third-party sources: We may receive data about you from identity verification providers, payment processors, fraud prevention services, and analytics partners in connection with the operation of phjiy.

4. How We Use Your Personal Data

phjiy uses your personal data for the following purposes:

• To create and manage your phjiy account and verify your identity in compliance with KYC and anti-money laundering (AML) requirements.
• To process deposits, withdrawals, and other financial transactions on the phjiy platform.
• To provide, maintain, and improve the phjiy Services, including game delivery, platform performance, and customer support.
• To enforce phjiy's Terms & Conditions and detect, investigate, and prevent fraud, cheating, money laundering, and other prohibited conduct.
• To comply with applicable Philippine laws and regulations, including PAGCOR licensing requirements, AML obligations, and data privacy laws under the Data Privacy Act of 2012 (Republic Act No. 10173).
• To send you transactional communications, including account confirmations, deposit receipts, withdrawal notifications, and security alerts.
• To send you promotional communications about phjiy bonuses, new games, and special offers — where you have consented to receive such communications. You may opt out at any time.
• To administer phjiy's responsible gaming tools, including deposit limits, loss limits, session reminders, and self-exclusion programs.
• To conduct analytics and research to understand how Filipino players use phjiy and to improve the overall platform experience.

5. Sharing Your Personal Data

phjiy does not sell your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Privacy Policy:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other approved payment service providers, for the purpose of processing your financial transactions.
• Identity verification providers: Third-party KYC and AML compliance service providers who assist phjiy in verifying player identities and screening for prohibited persons.
• Game providers: Licensed game software providers whose games are available on phjiy, to the extent necessary to deliver gameplay and resolve disputes.
• Regulatory authorities: PAGCOR and other Philippine government agencies, where disclosure is required by law, court order, or regulatory obligation.
• Fraud prevention and security services: Third-party providers who assist phjiy in detecting and preventing fraud, cheating, and other security threats.
• Analytics providers: Service providers who help phjiy analyze platform usage and improve the player experience, subject to appropriate data processing agreements.
• Professional advisors: Legal counsel, auditors, and other professional advisors, where necessary for the operation and protection of phjiy's business.

All third parties with whom phjiy shares personal data are required to handle that data in accordance with applicable privacy laws and phjiy's data processing standards.

6. Cookies & Tracking Technologies

phjiy uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit phjiy. We use the following types of cookies:

• Essential cookies: Required for the phjiy platform to function correctly, including session management, login authentication, and security features. These cannot be disabled.
• Performance cookies: Used to collect anonymized data about how players use phjiy, helping us identify areas for improvement.
• Functional cookies: Used to remember your preferences, such as language settings and responsible gaming limits.
• Marketing cookies: Used to deliver relevant promotional content about phjiy. These are only activated where you have provided consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the phjiy platform.

7. Data Retention

phjiy retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulatory obligations. In particular:

• Account and identity data is retained for a minimum of five (5) years following account closure, in compliance with PAGCOR and AML regulatory requirements.
• Financial transaction records are retained for a minimum of five (5) years from the date of the transaction.
• Gaming history and session data is retained for a minimum of three (3) years.
• Communications data is retained for a minimum of two (2) years from the date of the communication.

After the applicable retention period, phjiy will securely delete or anonymize your personal data in accordance with our internal data management procedures.

8. Data Security

phjiy implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the phjiy platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Access controls limiting personal data access to authorized phjiy personnel on a need-to-know basis.
• Regular security audits, penetration testing, and vulnerability assessments of the phjiy platform.
• Incident response procedures to detect, contain, and report data breaches in accordance with applicable law.

While phjiy takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your phjiy login credentials and for notifying us immediately if you suspect unauthorized access to your account.

9. Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules, you have the following rights with respect to your personal data held by phjiy:

• Right to be informed: You have the right to know what personal data phjiy collects about you and how it is used.
• Right of access: You may request a copy of the personal data phjiy holds about you.
• Right to rectification: You may request correction of inaccurate or incomplete personal data.
• Right to erasure: You may request deletion of your personal data, subject to phjiy's legal and regulatory retention obligations.
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time.
• Right to data portability: You may request a copy of your personal data in a structured, commonly used format.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact phjiy's Data Protection Officer at [email protected]. phjiy will respond to all verified requests within thirty (30) days of receipt.

10. Minors

phjiy is strictly an adult platform. You must be at least 21 years of age to register and use phjiy, in accordance with Philippine law governing casino-style gambling and online gaming. phjiy does not knowingly collect personal data from individuals under the age of 21. If we become aware that a registered account belongs to a person under 21, we will immediately suspend that account, forfeit any associated balances in accordance with our Terms & Conditions, and delete the personal data of the underage individual from our systems.

If you believe that a minor has registered a phjiy account, please contact us immediately at [email protected] so we can take prompt action.

11. Third-Party Services

The phjiy platform may contain references to third-party services, including payment providers and game software suppliers. This Privacy Policy applies solely to data collected and processed by phjiy. Third-party service providers operate under their own privacy policies, and phjiy is not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of phjiy.

12. Changes to This Privacy Policy

phjiy reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, phjiy will notify registered players via email or a prominent notice on the platform. The date of the most recent revision is indicated at the top of this page. Your continued use of phjiy following the effective date of any changes constitutes your acceptance of the revised Privacy Policy.

13. Contact & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by phjiy, please contact our Data Protection Officer:

Email: [email protected]

This Privacy Policy was last updated in May 2026 and supersedes all previous versions. By continuing to use phjiy, you confirm that you have read and accepted this Privacy Policy in full.